1. Shipping Information

At Lulu VaLe, we are committed to providing reliable and efficient shipping services for our customers.

This Shipping Policy explains our shipping methods, shipping costs, and related information for orders placed through our website.

We currently provide shipping services within the United States only.

Military Addresses:
We currently do not ship to APO, FPO, or DPO military addresses.

Please ensure that your shipping address is accurate and complete before submitting your order. Lulu VaLe is not responsible for delays or delivery issues caused by incorrect shipping information provided by customers.

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2. Shipping Rates & Methods

United States Domestic Shipping

Shipping fees will be calculated and displayed at checkout before payment is completed.

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3. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please ensure that your email address is correct when placing your order so that you can receive important order updates.

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4. Order Tracking

After your order has been shipped, Lulu VaLe will send a shipping confirmation email with tracking details.

Please allow some time for tracking information to become available after shipment confirmation.

If you have any questions regarding your shipment, please contact us:

📧 help@luluvale.com

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5. Delivery Information

To ensure successful delivery:

• Please provide a complete and accurate shipping address.
• Customers are responsible for ensuring that delivery information is correct before completing checkout.
• Lulu VaLe is not responsible for delays caused by incorrect addresses, missing information, or customer-provided delivery errors.

Once a package is marked as delivered by the shipping carrier, Lulu VaLe is not responsible for packages that are lost, stolen, or misplaced after delivery.

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6. Shipping Delays

While Lulu VaLe works to process and ship orders as efficiently as possible, delays may occur due to circumstances outside of our control, including:

• Carrier delays
• Severe weather conditions
• Public holidays
• High-volume shopping periods
• Incorrect shipping information provided by customers

During promotional events, sales periods, or peak shopping seasons, additional processing time may be required.

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7. Lost or Damaged Packages

If your package is lost, damaged, or has an issue during transit, please contact us as soon as possible:

📧 help@luluvale.com

We will assist in reviewing the situation and provide guidance where possible.

Customers may be required to provide order details, tracking information, and supporting evidence regarding the issue.

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8. Address Changes

Please carefully review your shipping information before completing your purchase.

If you need to update your shipping address after placing an order, please contact us as soon as possible.

We cannot guarantee that address changes can be made after an order has entered processing or shipment.

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9. Contact Us

If you have any questions regarding our Shipping Policy, please contact:

Lulu VaLe

📧 Email: help@luluvale.com

📍 Business Address:
950 Underhill Ave 9E
Bronx, NY 10473
United States

Please note: This address is not a return address. Do not send returned products to this address. All returns must be approved by our customer service team before shipping.